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Hong Leong Bank Berhad

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Hong Leong Bank Berhad
Keyskills: LEAN Six Sigma, PMP, customer experience
Summary: HLB is embarking on a comprehensive multi year regional customer experience (CE) transformational journey.This is a both a strategic, execution role with interaction from the C-levels to on-the-gr..
Kuala Lumpur
10-15 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: PMP, Project manager
Summary: Project management, process improvement and leading enterprise initiatives focused on enhancing customer experience across our products and channels to drive increased engagement and revenue.
Kuala Lumpur
10-15 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: Interactive Voice Response,analytics,Contact Center Management
Summary: Analytics – Perform various analysis as a tool to achieve departmental KPIs.
Kuala Lumpur
5-8 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: Avaya IR,Genesys,Nice RTSA,IEX
Summary: To solution,drive and manage new age customer experience technology initiaves, to improve customers’ experience with HLB. To lead and manage the contact centre technology team in day to day ..
Kuala Lumpur
5-10 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: SAS,SQL,Statistical Modeling,
Summary: The Analytics team works very closely with the Product and Finance Teams and is responsible for coming up with analytics insights and solutions to grow the portfolio profitably and increase the ma..
Kuala Lumpur
10-15 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: Six Sigma,Process Improvement,Analytics
Summary: This is a both a strategic and execution role with interaction at various levels across HLB Reports directly to HLB Head of Strategic Planning – Customer Experience & Analytics.
Kuala Lumpur
5-8 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: scoring and forecasting models,Bayesian,Predictive Analytics and Modeling
Summary: We are seeking motivated and skilled professional with solid change management, business process improvement, and strong business acumen with hands on approach to complete assigned tasks within ti..
Kuala Lumpur
10-15 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: Six Sigma,Lean,Strategy Consultant, data analyst
Summary: Manage reporting and analytics of regional customer experience initiatives performance outcomes, key processes and channels performance and to contribute strategic commentary and status report to ..
Kuala Lumpur
3-6 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: big data,BLAZE,sas,DATAWAREHOUSE,SQL
Summary: HLB is embarking on a comprehensive multi-year regional BIG DATA and Analytics transformational journey encompassing products, channels and services across the different markets. We are seeking mo..
Kuala Lumpur
5-10 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: service culture, human resource
Summary: Lead customer experience strategic initiatives and revolutionize service delivery and customer satisfaction through the use of advanced analytics and design thinking methodologies.
Kuala Lumpur
8-10 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: big data,BLAZE,sas,DATAWAREHOUSE,SQL
Summary: HLB is embarking on a comprehensive multi-year regional BIG DATA and Analytics transformational journey encompassing products, channels and services across the different markets. We are seeking mo..
Kuala Lumpur
5-10 years
Share
Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: Customer Service,Call Centre
Summary: To service customers over the phone and practices telephone courtesies at all times. Cross sell and upsell group financial products and services during customer interaction. Continuously strive to..
Selangor
2-5 years
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Posted : 15th May 2017
Hong Leong Bank Berhad
Keyskills: IBM DB2,Oracle,J2EE,UNIX,AIX,Eclipse,Vmware
Summary: Responsible for applications maintenance, development, implementation and support for Java applications and all the related interfaces with downstream systems.
Kuala Lumpur
2-3 years
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Posted : 4th May 2017
Hong Leong Bank Berhad
Keyskills: Java,J2ee,Unix,Eclipse,IBM DB2,Tomcat Apache,WebSphere
Summary: Responsible for Java/Mobile app development and all the related interfaces with downstream systems.Participates in systems design, undertake incident trouble shooting and adopts appropriate action..
Kuala Lumpur
2-3 years
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Posted : 4th May 2017
Hong Leong Bank Berhad
Keyskills: Customer Service,Customer Support,Customer Care Executive
Summary: Ready to change the way the banking world works? We are embarking on artificial intelligence to tackle some of humanity's most challenging problems and to represent a potential breakthrough i..
Kuala Lumpur
2-5 years
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Posted : 4th May 2017
Hong Leong Bank Berhad
Keyskills: Customer Service,Call Centre
Summary: To service customers over the phone and practices telephone courtesies at all times. Cross sell and upsell group financial products and services during customer interaction. Continuously strive to..
Selangor
2-5 years
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Posted : April 2017
Hong Leong Bank Berhad
Keyskills: ETL ,Informatica,ETL,Data warehouse,Oracle Data Integrator, SQLSQL Data Integrator
Summary: Works closely with Head of EIM and EDW business owners on strategy and solution.To lead the EDW Section consisting of a team of Data Modellers, ETL Developers & Operations Support and Teradata Spe..
Kuala Lumpur
3-5 years
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Posted : April 2017
Hong Leong Bank Berhad
Keyskills: CMS Solution,SQL,SAS
Summary: Responsible for managing production operations for CMS to ensure agree requirements are met at expected service levels.
Kuala Lumpur
1-5 years
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Posted : April 2017
Hong Leong Bank Berhad
Keyskills: Mortgage Sales
Summary: To grow community businesses around the branch, providing financial services to both the business and their owners respectively. provided a better customer experience to branch customers and impro..
Other - Malaysia
3-5 years
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Posted : March 2017
Hong Leong Bank Berhad
Keyskills: Datamart Development, Campaign Technology, Teradata, Business Analytics, MIS
Summary: We are looking for Head of Regional Analytics Infrastructure and Technology to develop the analytics infrastructure strategy and lead a team of analytics technologists to deliver state of the art ..
Kuala Lumpur
15-20 years
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Posted : January 2017
Hong Leong Bank Berhad
Keyskills: Financial Analyst
Summary: To ensure all ring fencing terms and conditions imposed are adhere to, track and monitor both physical and financial progress, and utilization of contract proceeds are as per terms agree in the ap..
Kuala Lumpur
5-7 years
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Posted : January 2017
Hong Leong Bank Berhad
Keyskills: Financial Analyst
Summary: Provide subject matter expertise on contract finance matters to BCB ARMs.
Kuala Lumpur
5-10 years
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Posted : January 2017
Hong Leong Bank Berhad
Keyskills: Transformation,Customer Experience,Process Improvement,Six Sigma
Summary: We are looking for people with customer/ transformation experience to lead different initiatives,focused on improving service delivery and customer satisfaction. This is a strategic role with inte..
Kuala Lumpur
15-20 years
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Posted : January 2017
Hong Leong Bank Berhad
Keyskills: SAS,SQL,Statistical Modeling,
Summary: The Analytics team works very closely with the Product and Finance Teams and is responsible for coming up with analytics insights and solutions to grow the portfolio profitably and increase the ma..
Kuala Lumpur
10-15 years
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Posted : January 2017
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