Passion for Recruiting : You are a recruiter that loves that hunt. Hunting and identifying the right candidate excites you. You keep up to date on recruiting tech, news and blogs.
Performance Driven: You are a self-driven team player with a proven track record of consistently delivering on several assignments simultaneously, and consistently meeting or exceeding targets.
Flexible and Resourceful: You embrace old school headhunting strategies, including cold calling and meet-ups, while practice on new school technologies to access talent
Social Media Guru: You are an agile thinker that likes to break away from tradition and strategically apply social tools to access passive talent. You incorporate multiple social tools into your headhunting strategy.
Powerful Communicator: You are recognized as a powerful communicator, with strong interpersonal skills. You are able to understand and distill complex requirements into simple concepts, and explain them effortlessly to your auudience.
TN Frank is a specialist boutique executive search firm that focuses and specialises in the financial industry. Solely working within this space allows us to be experts in our field and build lasting relationships through personalized services, with both our quality candidates and valuable clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases