Continuously develops and maintains an understanding of Business Intelligence technology and architecture, including data warehousing, dimensional modeling, OLAP functionality, reporting tools, and other methods of information delivery.
Develops database and/or data presentation solutions to deliver information to end-users accurately and efficiently
Extracts, transforms, & loads data using data management tools and T-SQL.
Analyzes, understands, and documents user needs to ensure accurate fulfillment of user story requests from internal business customers.
Contributes to, and possibly leads, project teams that are developing or modifying highly complex information solutions.
Administers and maintains the BI Portal, data warehouse, and existing BI solutions.
Continuously develops expertise in the data and data models within the data warehouse, as well as an understanding of supported business domains.
May construct data models, data dictionaries, and report glossaries.
May conduct user interviews and training sessions
May mentor teammates on BI tools and methods.
Conducts and may facilitate internal testing and user acceptance testing.
Bachelor’s degree or equivalent education/experience. Minimum of 2 - 3 years (depending on the level) work experience.
Strong understanding of BI concepts & tools.
Demonstrated ability to write SQL/TSQL queries to retrieve/modify data
Ability to abstract a concept into a series of lifecycle components and events.
Significant experience developing physical dimensional models, OLAP processes or data visualizations OR
Significant experience in data modeling, data discovery and the application of data to solve business problems
Proven problem solving ability and a willingness to think "outside-the-box".
Moderate to advanced skills with MS Excel, including Office data connections and pivot tables.
Conceptual, logical and/or Physical data modeling experience is a plus
Being through a life cycle of a BI project – from design to implementation
Working knowledge of multiple IT platforms
Ability to anticipate future needs and challenges
Organizational and prioritization skills and effective judgment
Can make timely decisions with appropriate information.
Strong communication and relationship building skills.
Note: Malaysian candidates are encouraged to apply
Interested candidates can send their profiles to email@example.com or call me at +60105233884
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases