Involve in system's analysis, design, development, deployment and maintaining critical modules.
Provide creative solution to current's business requirement / problems via system planning and execution.
Alternatively able to manage projects independently or co-operate with team members to solve bigger programming problem.
Resource management to improve efficiency, scalability, and stability of the system via coding skills and techniques.
Flexible Fast-paced Working Environment
Great Exposure to Current Market's Trends
Enhanced Learning Experience in Analysis, Planning, Execution & Maintaining
Outstanding Progressive Career Development Opportunities
Attractive Performance Bonus
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent.
MIB World has become an established software development company who has successfully gain the trust from clients from China, England, Indonesia, Hong Kong, Malaysia, Singapore, Taiwan, Thailand and Vietnam.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases