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SCM P2P (Oracle E-Business Suite)- Permanent @ Cyberjaya,Malaysia

Keywords / Skills : "SCM", "P2P Support", "Oracle E-Business Suite", "Oracle AIM", "TCA architecture ", "Supply Chain Management"

4 - 9 years
Posted: 2017-09-11

Malaysia (Candidates authorized to work in the above mention countries are also eligible to apply)
IT/ Computers - Software
ERP, CRM - Support Engineer
Bachelors/ Degree
Posted On
11th Sep 2017
Job Ref code
Job Description
Position: SCM P2P Support Analyst (Oracle E-Business Suite)
  • Handle Level 2 Production Support in Oracle EBS R12 Supply Chain Management in P2P area 
  • Responsible for Level 2 Production Support assessment and resolution 
  • Responsible for Production Support framework for Incidents and resolution based metrics 
  • Work closely with Leads to provide Level 2 support and prevention of future incidents 
  • Maintain and publish metrics on Incidents and areas of opportunity 
  • Continuous effort improving Incident and Problem Management process within the team and enhance productivity of the Level 2 support 
  • Develops, implements and maintains a knowledge base system for Incident analysis, Root Cause Analysis, etc. 
  • Works closely with business users to provide timely resolution 
  • Bachelor’s Degree or Master in Computer Science/ Information Technology 
  • A minimum of Four years of experience developing solutions for Oracle E-Business Suite 
  • Must have experience in at least two full life cycle Oracle implementation 
  • Must have hands-on experience in setups on Oracle EBS Modules ( Supply Chain Management) 
  • Well-verse in Procure to pay cycle and on modules like i-procurement, Purchasing, Inventory and Account Payables 
  • Knowledge in Oracle’s development tools including reports, forms, BI publisher, Workflow Builder and OAF 
  • Should have knowledge in TCA architecture 
  • Exposure to overall architecture of Oracle E-Business Suite and its interaction with other Oracle products 
  • Knowledge of Oracle AIM methodology 
  • Experience engaging Oracle Support to research and resolve issues 
  • Certification in Oracle will be an added advantage 
  • Knowledge in ODI, Informatica, OBIE or SOA will be an added advantage 
  • Applicant must be willing to work on shift basis, if need arises including on public holidays 
Work Location: Cyberjaya,Malaysia.
Position: Permanent.

Interested applicants, Please send us latest resume in word format at

About Company

Zentact Systems, an IT services company, is in the business of providing high quality software development, integration, consulting services to businesses with process-driven, robust and highly user-friendly approach.

ZENTACT SYSTEMS is logistic software provider for the Inland container freight depot (ICD), Inland Container Freight Station (CFS), PORT Operation and Transportation industries. We have a regional office in Malaysia, India, Singapore and Thailand.

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