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Keywords / Skills : Service Desk, Helpdesk, IT helpdesk, IT service desk, Service desk analyst, Technical helpdesk, IT support, Fresh Graduate

0 - 4 years
Posted: 2017-12-06

Industry
ITES/BPO
IT/ Computers - Hardware
IT/ Computers - Software
Function
IT
Role
Technical Support Engineer
Education
Bachelors/ Degree, Diploma/ Non Degree Tertiary
Posted On
6th Dec 2017
Job Description
Should be open for rotational shift (24/7 operations)

Required Skills, Competencies, Education or Experience:


• Bachelor’s degree in Computer Science or a related discipline and at least 1 year experience in Information Technology, with a minimum of 6 months in programming/analysis, 6 or more months experience in an IT Operations role supporting applications and/or infrastructure. Open to hire freshers as well. 
• Excellent communication and consultative skills, and the ability to work effectively with client and IT management and staff. 
• Broad understanding of application development and support methodologies. 
• Strong understanding of the software development lifecycle (SDLC) process, project management, database technology, and operating system components of environments 
• Excellent analytical and problem solving ability 
• Demonstrated ability to establish and maintain working relationships with peers, clients and vendors. 
• Understanding of general IT standards, policies, best practices, guidelines, processes. 
• Strong communications, consultative and interpersonal skills, including oral, written and presentation, teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal client from various business organizations and lines of business, and IT management and staff. 
• Candidate must foster an inclusive work environment and respect all aspects of diversity. 
• Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

Desired Skills, Competencies, Education or Experience:


• Experience in application and infrastructure support. 
• Certifications related to application development and support (Primarily SAP) – Desired 
• Experience working with geographically dispersed teams of technical resources, consultants and vendors. 
• Should be able to read/write/speak in Mandarin or Korean or English & Malay is mandatory.
Interested candidates please fill in the below details and share your updated CV to purandhar@panasiagroup.net

Full Name: 
Email: 
Mobile:
Current Company: 
Current Designation: 
Current Position Type:
Current Salary ( + Benefits if any): 
Expected Salary:
Overall experience: 
Years of experience inService Desk: 
Proficiency in Mandarin or Korean or English:
Reason for change: 
Visa Status: 
Date of Birth: 
Available for Interviews: 
Notice Period: 
Any other Interviews in process:


About Company

Pan Asia, founded in 1994 in Singapore, is a privately held conglomerate of several companies with worldwide business operations spanning diverse industry and services domains.

We deliver high-quality, reliable and cost-effective IT services and Solutions to clients throughout APAC, Europe, US and South America. Over the years, Pan Asia has grown rapidly across continents and has built long-standing and vibrant partnerships with clients across the globe.

Our Technological and Delivery Innovation initiatives ensure that the clients are constantly equipped with solutions, frameworks and talent with skills to tap into emerging opportunities and meet growing competition.
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