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Telemarketer/ Customer Service Executive

Inter TT consultancy Sdn Bhd
Keywords / Skills : Telemarketing, Telesales, Telecaller Female, Tele Marketing Executive, Telephonic sales, Voice Calling, Call Center Executive, Call Center Representative, Call Coordinator, Call Monitoring, Helpdesk Coordinator, Helpdesk Executive, Helpdesk, Service Desk, Service
0 - 3 years
Posted: 9th Jan 2017

Banking/ Financial Services
Customer Service
Real Estate
Comodities Trading
Sales/ Business Development
Marketing & Communications
Real Estate
Fresh Graduate
Other Marketing - You may specify your option
Other Sales
Diploma/ Non Degree Tertiary, ITC/ NTC/ Vocational, Matriculated/ A-Level, School Certificate/ N or O-Level
1600 - 1700 MYR
Posted On
9th Jan 2017
Job Description
Job Descriptions:

- Schedule appointments for sales staff to meet prospective customers

- Contact businesses and private individuals by telephone and email to promote products and services.

- Explain the product or service to potential customers

- Deliver scripted sales pitch to the customer

- Adjust scripted sales pitch to meet needs of specific individuals

- Handle customer questions

- Obtain customer information including names and addresses

- Receive orders over the telephone

- Input order details into the computer system

- Obtain contact details of potential customers from sources including telephone directories and purchased lists

- Conduct customer and marketing surveys

- Answer telephone calls from potential customers who are responding to advertisements

- Contact customers to follow up on initial interaction


- Basic knowledge of sales and marketing principles and strategies

- Relevant work experience in sales, marketing, promotions or telemarketing

- Proficiency in relevant computer applications

Communication skills

- Information gathering and management

- Persuasiveness

- Adaptability

- Initiative

- Tenacious

- Resilient

- Negotiation skills

- Stress tolerance

- High energy levels

- Self motivation

Prefer Chinese and Malay due to our market needs.


About Company
22 years of European company that providing education and platform in financial markets.

Here at Profit Point we assumed that everyone deserves to have access to a top education. That’s why our target is to provide educational and informational services to those who are interested in personal development, to improve themselves in the field of economy, investment, management or sales. Profit Point story began April 28, 2005 and since then we are doing our best to satisfy our clients through the services we provide.

We are located at Profit Point, 9th floor, Wisma Genting, 28 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.
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