We are part of your success! Highly professional in talent acquisition, we will identify real talents to be part of your dynamic organization. We will ensure that our candidates are top notch talents and with these group of skilled talents, you are able to build your corporations as far as you want and beyond!
Venturepro (M) Sdn Bhd has begun its course in 2010, we are looking to be part of the business-to- consumer, among our clients by providing professional relationship based services which benefits our employees and the organization.
With proven records among the clients and corporations, our business has created the names by finding the top notch people for the organizations, our portfolio ranges from various industries such as banking and finance, shared services, Call centres, IT Industries, courier companies, hospitality, food industries and many more, we have done placements from junior executive right up to top level management to achieve their dream job
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases