Check incoming vendor documentsfor compliance to statutory/legal requirements as per GQM documentations, market guidelines and checklists. Perform appropriate GL account coding for invoice posting, where required.
Return/clarify with entity authorized persons/vendors on any invoices or SRT templates that are invalid for processing or have missing information.
Process invoices and SRT requests into SAP. Complete all clearings, check payment proposal reports, closely monitor and resolve rejected SRTs in a timely manner.
Manage the Query Tool to ensure that incoming and outgoing queries are attended and completed as per SLA requirements. This also includes downloading of E-invoices and supporting documents, and save into dedicated shared folder for further processing by Document Management team.
Consistently perform AP processing in accordance to GQM documentations and highlight to Team Lead if any updates are required in a timely manner.
Ensure all received documents are validated and processed in accordance with month end closing timelines.
Ensure all activities related to month end closing are performed and completed in accordance with month end closing timelines.
Responsible to prepare routine reports and analysis that are high quality, accurate and timely. To prepare additional reports at the request of the Team Lead, where required. To perform vendor reconciliation and audit confirmations when necessary/requested by Markets.
Advance diploma / university degree in accounting orany accounting professional qualification (ACCA, CPA, MACPA, CIMA)
Minimum 2 years in accounting related role
Experiencesinaccountsand similar capacity in finance sharedservice
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases