Manage account payables department to ensure efficient, systematic and timeliness of all payables related activities and controls built for these functions
Responsible for daily AP related activities and ensuring that it is completed in a timely and accurate manner
Responsible to complete AP month end and year end closing on a timely and accurate manner and also review numbers prior to closing including completion of AP and bank reconciliation. Ensure that reconciliation items are resolved in a timely manner
Manage job allocation and performance of team including career advancement and training
Provide support for audit in relation to account payables activities
Adhere to financial policies, procedures, and related internal control policies
Adhere to systems, procedures, and practices for the smooth running of the division and the company as a whole
Assist in the development, implementation, and improvement in work processes to increase work efficiency
Undertake any other work which may be assigned from time to time
KNOWLEDGE, SKILLS & EXPERIENCE:
Minimum 5 years working experience in similar capacity
A recognized accounting degree from university/completed a professional qualification in ACCA, CIMA or CPA
Good communication and interpersonal skills with high proficiency in English
Ability to work under pressure and meet tight deadlines without compromising on quality
Result-oriented, self-motivated and a team player who will be working in a challenging environment
Available to work shift and shift support during public holidays
Ability to work in a fast paced and dynamic environment
Ability to clearly and effectively communicate with colleagues in both Finance and Operations in a number of geographical locations around the world.
Must be able to work independently
Experience with daily AP activities and its related issues and must be experienced with the operation of a computerized accounting system
Experience in AP processes of shared service environment is an added advantage.
Self-motivated with a positive mindset and looking for continuous improvement in the department
Good time management skills and ability to set and adjust priorities in a fast pace, quick changing environment
Display courtesy and sensitivity when liaising with customers and managing difficult customers
Plan and prioritize work and work in an organized manner
A sense of urgency in performing task assign and be accountable for all duties and responsibilities.
Prometric is a trusted leader in global test development and delivery solutions for academic, corporate, financial, government, healthcare, professional associations, and technology markets. We operate as an independent, Delaware-based company owned by investment funds affiliated with BPEA and governed by a Board whose membership represents an exceptional balance of skills and experience. Our commitment to service quality and a set of strong corporate values support test takers worldwide who take more than seven million tests each year in more than 180 countries. As a strategic partner, we work closely with clients to advise, develop, manage and deliver comprehensive solutions that feature unparalleled test development and delivery expertise as well as the industry’s most integrated, technology-enabled environment across the world’s most secure testing network or through the conveniences of online testing services.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases