Handle general office work such as data entry, typing, filing and other administrative task.
Provide support in administration and accounts task.
Other ad-hoc tasks required by superior.
Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
Knowledge in Microsoft Office.
Required language(s): English, Mandarin, Bahasa Malaysia
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent.
Preferable in Chinese Malaysian
Salary negotiable. (RM1800 above)
5 working days (Monday to Friday)
Working hours: 8.30am to 6pm
Location: Nearby AU2 AEON Mall.
Interested candidates please email your resume and expectation salary to firstname.lastname@example.org
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases