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Application Specialist -Team Leader

Keywords / Skills : User Support, Biomedical Science, Biomedical Instruments, Troubleshooting, Troubleshooting Skills, reagent adaptation, user training, marketing presentation, Product Trainer, laboratory quality management system, Team Leader, Team Lead

5 - 7 years
Posted: 2019-05-23

Sales/Business Development
Health Care
Other Sales
Posted On
23rd May 2019
Job Description
  • To able to lead a team of application specialists and enable to train, motivate & delegate application activities to team member so as to achieve customers’ satisfaction.
  • To able to provide consultation to customers related to laboratory audit and accreditation.
  • To respond to customer call on problems related to application of products, troubleshoot and resolved the root causes of the issue to achieve customers satisfaction in down time and turnaround time.
  • To collaborate with Sales to conduct effective product marketing presentation add demonstration to enable closure of sales.
  • To conduct product training to customers so as to enable them to be able to use the products effectively thus achieving customers satisfaction.
  • To adapt kits to meet third party instruments so as to enable to effective functioning to achieving customers’ satisfaction.
  • To Keep abreast of product development through self-learning so as to achieve personal productivity in resolution of problems and application troubleshooting.

About Company

All Eights (M) Sdn Bhd

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