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Keywords / Skills : Java, SQL

1 - 8 years
Posted: 2019-01-10

IT/Computers - Software
Technical Support Engineer
Posted On
10th Jan 2019
Job Description
  • Attends to technical problems/issues/incidents related to some Banking applications through onsite support, email, chat and phone.
  •  Provides assistance in diagnosing Application problems and providing solutions to resolve a technical problem/issue/incident.
  •  Applies troubleshooting techniques, tools and procedures to identify problems, investigate causes and recommend solutions to fix the problems/issues/incidents.
  •  Gives advice to customers/users on how to fix the problems/issues/incidents.
  •  Monitors problems/issues/incidents to ensure that these are completely resolved.
  •  Assists in fulfilling ad-hoc and enhancement service requests by running reports, implementing the solution, performing system integration testing, and assisting users in performing user acceptance testing.
  •  Mandatory Skills required à Java + SQL OR Hitachi eBworx TBS (transaction banking) product or eBworx Cash Management System
  • Must be local Malaysians only

Mandatory Skills required strong technical skills on Java + SQL and willing to do production support work.

Key Skill(s)

About Company

Benbree Business Solutions Private Limited

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