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Application Support Engineer

Keywords / Skills : C#, .NET, ASP.NET Programmer, MS SQL

1 - 2 years
Posted: 2019-09-10

Nationality
Malaysia
Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Education
Diploma
Salary
3500 - 4000 MYR
Posted On
10th Sep 2019
Job Description
  • To perform proactive monitoring and respond to system requests based on designated procedural outlines.
  • Provide basic systems administration tasks in line with established process and procedures.
  • To provide technical assistance to customers in troubleshooting, configuration and fixing application related technical issues.
  • If unable to resolve the issue, you will escalate to the Level 2 Engineers and/or partners technical support personnel using the Internal Escalation Process.
  • To assist in the generation of client reports.
  • Each employee must adhere to the Security Policies defined within ISO 27001 Accreditation. Adherence to these Policies is always mandatory. All Personnel have a 'Duty of Care' to themselves and their working environment at all times.


About Company

50-2-12, Wisma UOA Damansara
50, Jalan Dungun, Damansara Height
50490, Kuala Lumpur
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