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Application Support (ERP)

Keywords / Skills : MS Dynamics AX, MS Dynamics D365, Support Engineer, Application Support

2 - 7 years
Posted: 2019-09-06

Nationality
Malaysia
Industry
FMCG
Function
IT
Role
Technical Support Engineer
Education
Diploma
Salary
3500 - 7000 MYR
Posted On
6th Sep 2019
Job Description
Provide guidance and support for application users to ensure that the business application systems (MS Dynamics D365/AX 2012 R3) supported and maintained to the highest possible standard with maximum level of attainable productivity and efficiency.

· Provide support for application configuration and upgrades, and problem analysis and resolution for application problem, in conjunction with the users and external application or service suppliers where necessary.

· Undertake application problem analysis and resolution for application problems in conjunction with the users and application suppliers.

· Assist with implementation of application projects. Provide technical input where required.

· Examine application functionality and performance and provide information about how it can be improved.

· Analyse data from system and produce technical and business reports for consumption by departmental managers.

· Directly provide user training and training materials

· Proactively manage data quality in systems

· Maintain interfaces, data extractions and ensure their smooth running where required.

· Defines operational system processes and routines to support day-to-day business operations.

· Undertake any other duties of a similar level and responsibility as may be required from time to time.

About Company

CXL Executive develops hiring strategies that are parallel with your company’s goals. With our access to numerous candidate networks, we can assist with better candidate fit and an accelerated recruitment cycle for increased levels of satisfaction. Our aim is to provide the right people for every staffing category.
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