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Keywords / Skills : Application Support , MS Dynamics, Microsoft Dynamics, ERP, Dynamics

2 - 6 years
Posted: 2019-05-23

Nationality
Malaysia
Industry
IT/Computers - Software
Function
IT
Role
ERP/CRM - Support Engineer
Education
Bachelors
Degree
Diploma
Posted On
23rd May 2019
Job Description
Responsibilities

• Provide guidance and support for application users to ensure that the business application systems (MS Dynamics D365/AX 2012 R3) supported and maintained to the highest possible standard with maximum level of attainable productivity and efficiency.

• Provide support for application configuration and upgrades, and problem analysis and resolution for application problem, in conjunction with the users and external application or service suppliers where necessary.

• Undertake application problem analysis and resolution for application problems in conjunction with the users and application suppliers.

• Assist with implementation of application projects. Provide technical input where required.

• Examine application functionality and performance and provide information about how it can be improved.

• Analyse data from system and produce technical and business reports for consumption by departmental managers.

• Directly provide user training and training materials

• Proactively manage data quality in systems

• Maintain interfaces, data extractions and ensure their smooth running where required.

• Defines operational system processes and routines to support day-to-day business operations.

• Undertake any other duties of a similar level and responsibility as may be required from time to time.



About Company

As a fast growing organization in delivering pertinent resources to bridge the requirements that the ever-growing technology and human resource sector entail, we at Expora Database Consulting Services Pvt Ltd are attentively helping the clients across the planet since the last 10+ years. We help our clients to break new grounds to fulfill their staffing requirements and to enrich their skill resources with qualified employees. Our service supports to add new hues of technology and the appropriate employees to steer it for a seamless business operation. Our expertise spans across diversified services and its successful employment such as SAP service, Database, and Infrastructure support and Mobile application development. Further, we are serving as the best staffing solution consultant that ushers the outstanding human resources to their dream workplaces across the globe.
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