Application Support (L1.5)

Cognizant Technology Solutions Asia Pacific Pte. Ltd Jobs Cognizant Technology Solutions Asia Pacific Pte. Ltd

Job Description

Job Description:
  • Incident Management, Service Request fulfillment, Reporting, Monitoring and Healthcheck activities, Governance & Reporting, Major Incident Management.
  • Associates with basic ITIL knowledge (Foundation Level) and have hands-on experience with Incident Management.
  • MIM (Major Incident Management), Problem Management & basics of Change Management.
  • Well versed with L1, L2 Application Support environment which will include basic knowledge of 3 tier client-Server technology, Basics of Unix, Database and Middleware technologies.
  • Have worked in client facing environment where candidate need to interact with client precisely w.r.t to IM, MIM, PM.
  • Strong SQL, Unix experience
  • Major Incident Management, Problem Management, Governance and Reporting, SWOT Analysis, Shift Left..

Job Summary

  • Selangor
  • Malaysia : (Candidates authorized to work in the above mention countries are also eligible to apply)
  • 3 - 5 years
  • ITIL, Service management, Incident Management, Reporting, ServiceNow(SNOW), UNIX, SQL, Problem Management
  • IT
  • Technical Support Engineer,System Administrator,Systems Engineer
  • Banking/ Financial Services, IT/ Computers - Software
  • Incident Management, Service Request fulfillment, Reporting, Monitoring and Healthcheck activities, Governance & Reporting, Major Incident Management.
  • 29th Nov 2018

About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Recruiter(s)

Cognizant Technology Solutions Singapore Executive - HR Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: IT Infrastructure, DWBI, JAVA, Dotnet, ERP, CRM, Testing, Buisness Analyst, AML,PM

Followers: 5022 | Active Jobs: 12

Shirley Lee Senior Ececutive - Recruitment Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Murex, Calypso, JDE Finance Consulting, Java, Cognos

Followers: 1519 | Active Jobs: 19

Rena Abe Head of Talent Acquisition, Japan Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Japanese bilingual

Followers: 366 | Active Jobs: 48

Joshua HR Recruiter Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Java, Dotnet, Business Analyst, Business Intelligence, LIMS, SAP, FICO, ABAP, Production Planning

Followers: 456 | Active Jobs: 23