Responsible in overseeing the entire accounting , financial and treasury function including investigation, resolution and escalation of issues in a timely manner of the company and its subsidiaries
Support the Manager in identifying areas for process optimization and performance of quality reviews to ensure adherence to defined policies and procedures
Ensure compliance with audit, tax and ensure proper audit trails for accounting records according to statutory requirements
AR credit management and tracking
Allocate shared costs to various internal entities by liaising with other departments and business units and the respective countries involved
Oversee the payment process and ensure deadlines are met
Experience in preparing consolidated accounts across multiple subsidiaries and currencies will be highly regarded
Maintenance of internal documentation, SOPs and metric controls
Perform periodical performance reporting to ensure adherence to SLA and monitoring of KPIs
Maintain banking relationships and ensure smooth internet banking processes
Undertake adhoc assignment as directed by the Management from time to time
Requirements :
Candidate must possess at least Degree in Accounting, Finance or equivalent
At least 3 years working experience of working in the related field is required for this position
Independent and ability to execute assignment effectively within deadline given
A strong team player with the ability to lead and drive performance of team members
Strong ethic, integrity and accountability attitude
Hands-on, self-motivated individual with the willingness to take ownership of challenges
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases