Our Client Our client is a premier global operations center for a well-known international bank currently seeking a Transaction Monitoring (AML) to handle the alerts as per current policies and procedures. The bank itself is a tier-1 bank operating across all areas of retail, corporate and investment banking. The Role Your role will require to provide review and Detect Suspicious Activity based on a variety of AML system. The Successful Applicant
Minimum of 8-10 years of working experience in AML Transaction Monitoring.
Experience in handling suspicious activity report and good knowledge on Sanctions countries.
Able to communicate well in the English language.
Must have worked in BANK under AML Transaction Monitoring
Must have managed a team and subject matter expert for AML
What's on Offer
Please contact Harvin Kaur on (603) 2300 7219 or click Apply Now button quoting reference number 219589. For similar roles, please visit www.ambition.com.my
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases