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Associate Manager - Operations

Keywords / Skills : Associate Manager, Operations, Operations manager

5 - 10 years
Posted: 2019-02-04

IT/Computers - Software
Team Leader/Technical Leader
Posted On
4th Feb 2019
Job Description
Roles and Responsibilities: 

• Operations and People management, Employee Engagement, Performance Review.

• Ability to independently lead team leads and drive overall process performance.

• Ability to view the issues end-to-end and develop action plan with tangible deliverable.

• Ability to manage knowledge, replicate best practices to improve process performance.

• Understanding of the Business requirement and capability to address issues at various levels.

• Confident & Capable to interact/manage and handle the clients efficiently.

• Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations.

• Responsible for carrying out improvement projects on there as identified as improvement areas on monthly basis.

• Have fair knowledge on Revenue generation and focus on PNL.

Required Behavioural Skills:

• Good oral and written communication skills

• Flexibility at work in terms of 24×7 operations

• Work in a dedicated sincere and pro-active manner

• Strong leadership skills

About Company

AVL Infotech provides a broad portfolio of information technology solutions and business process to its clients worldwide. Our core portfolio comprises application development, business process consulting services as well as professional staffing services in information-technology.

We are experienced in providing high quality solutions to clients in diverse business areas. We are providing cost effective global support by our offshore and Onsite partners in Malaysia.
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