The candidate will be responsible for the assisting the financial and regulatory reporting team in preparing reports as required by local regulatory bodies.
Audited Accounts • Assist the team during internal and external audits such as but not limited to BNM, PwC and other regulatory bodies (year-end statutory audit/other regulatory audits)
Others • Assist team members on other allocated work and on any adhoc internal/external request for information • Assist team members in handling ad hoc projects as needed • Act as reliever for other members of the team. • All other tasks that may be assigned from time to time
Work Experience • Degree in Accounting and Finance • 4-6 years’ experience in financial/management and regulatory reporting. Technical Knowledge • Excellent skills in Microsoft Office Excel and Word required. • Good understanding of accounting policies, internal controls, practices and general policies, procedures, guidelines and regulatory reporting requirements prevalent in the banking industry. • Analytical and systematic with strong numerical skills and attention to detail. • Good understanding of local financial reporting standards. People Skills • Ability to coordinate tasks and liaise with concerned groups • Ability to plan and coordinate schedules in order to meet deadlines • Excellent oral and written communication skills Achieving Results and Problem Solving • Strong multi-tasking skills a must, proven problem solving skills, well organized and has the ability to prioritize. • Conducts detailed research and analysis to determine appropriate methods for addressing the causes of issues • Independently solves problems and makes recommendations • Well organized and has the ability to prioritize tasks • Strong work ethic Working Together • Self-motivated, flexible and a team player. • Works effectively and maintains collaborative relationships with team members and that of the other departments
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases