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Branch Manager (Sales & Operations)

Keywords / Skills : Branch Manager (Sales & Operations)

5 - 8 years
Posted: 2019-10-15

Industry
Recruitment/Staffing/RPO
Function
Finance & Accounts
Role
Accountant
Posted On
15th Oct 2019
Job Ref code
2856
Job Description
Job Description :

Responsibilities
  • Customer Management
    • Support in developing and implementing the customer management capability of the branch to meet the needs and expectations of the business and its customers
  • Administration
    • Ensure all required reports and returns are managed on-time and prepared accurately and in line with the business requirements
  • Credit Management
    • Ensure effective collection of debtors for the business in line with the agreed targets and timeframes
  • Customer Service
    • Understand the needs of customers and ensure strict adherence of the companys Customer Service standards and procedures
  • Environmental Health & Safety
    • Manage the branch operations in accordance with the Corporate EH&S Policy
  • Reporting & Controls
    • Report to HQ the business accurately and ensure all funds are managed, transparent and controlled in accordance with company requirements
  • Cost Control
    • Manage effectively the costs of the branch both in line with the agreed budget guideline
  • KPI Management
    • Strive to achieve the agreed KPIs for the branch and report the progress towards achievement as outlined in the Branch Reporting Guidelines and Reporting Pack
  • Store and Stocks Management
    • Ensure the inventory in the branch is being managed and controlled efficiently


Requirement
  • Diploma or Degree in any field of studies
  • Minimum 5 year working experience inmanaging operations of a sales & marketing office
  • Excellent in both spoken and written English and BM, as well as Mandarin will be an added advantage
  • Excellent interpersonal and leadership skills
  • Good planning and organisational skills with attention to details
  • Ability to priorities tasks with effective time management
  • Strong analytical and problem-solving skills
  • Well-verse in MS Office; Word, Powerpoint and Excel
  • Willing to work in Ipoh



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