Overseeing the safety and maintenance of designated properties and ensuring that these properties are in compliance with all applicable regulations. Recommending and coordinating improvements to the property as needed to ensure a safe, functional, and appealing space.
Building Manager Job Duties:
Maintaining a safe environment with proper lighting, signage, and disability access
Drafting and updating emergency plans and evacuation procedures
Overseeing security, fire prevention, and other safety systems
Scheduling regular building maintenance and janitorial services
Contracting professionals for repairs as needed
Ensuring that occupants are provided with proper utilities
Monitoring building maintenance budgets
Arranging for building improvements
Overseeing contractors and inspecting completed jobs
Supervising grounds staff
Hiring employees or contractors as needed to maintain, repair, or improve the property
Providing training for building employees as needed
Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building
Scheduling contractors and employees
Resolving complaints, problems, and requests from building tenants
Assisting with emergency response and evacuations
Maintaining records of tenants
Inspecting the building frequently for signs of damage or wear
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases