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Burmese Speaker Team Lead-Malaysia

Keywords / Skills : Team Leader, Burmese, Customer Service, Team Lead

6 - 11 years
Posted: 2018-12-21

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Supervisor/ Team Leader
Posted On
21st Dec 2018
Job Description
Burmese Speaker Team Lead:


• Cascade and train the team on process updates

• Re-train and re-educate the team should there are identified error trends.

• Calibrate with Subject Matters on operation processes.

• Maintain and improve the training curriculum and train new hires

• Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.

• Train new hires
• Interface effectively with other teams, delivery lead

• Interface effectively with Client team
• Address technical questions from the team



So, If you are interested then kindly share your updated CV at along with below mentioned details like:

Current Salary:

Expected Salary:

Notice Period:

Total Experience:

Relevant Experience:



About Company

Benbree Business Solutions Private Limited


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