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Business Analyst

Keywords / Skills : JMS, SQL, Web Methods

3 - 6 years
Posted: 2019-05-17

Banking/Accounting/Financial Services
Business Analyst
Posted On
17th May 2019
Job Ref code
Job Description
Why work at Standard Chartered?

Standard Chartered believe that every one of their colleagues plays a tangible role in delivering their purpose – "Driving commerce and prosperity through our unique diversity." They all feel strongly about living their valued behaviours – Never settle, Doing the right thing, and Better together and their culture makes this organisation special. Standard Chartered Bank have always sought continuously to improve, to challenge themselves and to drive change within the industry, the world we live in, and with themselves to live up to their brand promise - to be Here for good.

The success of the Bank and the achievement of their business strategy hinges on the way they invest in, manage and organise their people, the employee experience they create and the culture they build. Standard Chartered are building a future ready workforce enabled by digital skills, organisational adaptability and leadership at every level. They are committed to creating an inclusive and flexible environment where their diverse talent feels able and inspired to make a meaningful contribution to the prosperity of our clients. 

Primary Location: ASEAN & South Asia-Malaysia-Petaling Jaya
Schedule: Full-time
Employee Status: Permanent 

Job Description: 

The role of the Senior Business Analyst is to:
  • Work closely with the Product managers, Business Solution Managers and Development team to support the analysis and solutioning of various Payment initiatives.
  • Work closely with Product managers, BSMs, Development team and other BAs in the team to ensure standardization for Payments platform across countries
  • Suggests areas for improvement in internal processes along with possible solutions.
  • Train and mentor the newer/junior team members to come up the curve by having training documents in place and conducting knowledge sharing sessions.
  • Monitor the progress of team members and provide continuous feedback for them to be able to progress and grow. 
Key Roles & Responsibilities:

  • Responsible for managing the Online Applications, Solutions & Services for the remote channels globally. 
  • Responsible for product development and requirement specifications for the Internet Banking applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery. 
  • Engage with the country business to understand relevant trends and opportunities for the Online proposition to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger online proposition and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.
  • Maximize technology investment for online product development; ensuring criteria for project ranking and prioritization are clearly communicated to the business.
  • Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery.
  • Communicate effectively with System Development/Technology teams and external suppliers to establish appropriate solutions to meet business requirements.
  • Support testing team as required ensuring product quality. 

Qualification & Skills:

  • Experience and in-depth understanding in a Payments product management/business analyst role in a financial institution, ecommerce or online environment.
  • Experience and good knowledge on Payment products like Crossborder TT, RTGS,ACH & FAST payments and message types MT, ISO20022.
  • Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.
  • Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).
  • Excellent communications skills, confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace. Should possess qualities that would be useful in multiple stakeholder management.
  • Motivated, able to work independently, proactively and efficiently in a fast paced and changing environment.
  • Excited and passionate about Banking Business.
  • Experience and in-depth hands on in SQL queries, Webmethods, interface connectivity protocols like Webservices, JMS etc.,

Key Skill(s)

About Company

Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions.

As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 25 countries, we’re able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes.

We currently source and recruit for clients in over 40 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We’re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.
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