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Business Consultant - Language Specialist

Keywords / Skills : customer experience, Customer Support, Consultant, Freshers, Data management

0 - 5 years
Posted: 2019-03-18

Nationality
Malaysia
Industry
Any
Function
Customer Service/ Call Centre/ BPO
Admin/Secretarial
Role
Administration Executive
Other Admin/Clerical/Secretarial
Education
Bachelors
Degree
Salary
1500 - 5000 MYR
Posted On
18th Mar 2019
Job Description
● Assist customers over phone while providing a delightful customer experience.

● Process and raise required requests/transactions and make sound decisions related to customer requirements.

● Follow all compliance and security measures relating to client data.

● Take action on process transactions and handle the same with proper research.

● Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.

● Adhere to process norms and structure


*These incumbent/candidate who joins us will be supporting the Mandarin markets that would include the Mandarin countries where Mandarin languages are spoken. 

Interested candidates, kindly share your profile to Dolly.sharma@cognizant.com



About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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