Focus on all sales proprietorship and assigned accounts.
1. Provides call-out list to Marketing Associates based on sales strategy with MH. 2. Engages clients via phone calls or visits. 3. Conducts from-line and interactions with clients. 4. Responsible for the following:
Acquisition of new customers (branch walk-in or self-oriented)
Conversion of assigned accounts
Follow up with the client for all sales-related queries and applications
College graduate with strong knowledge of different banking products and services.
Fresh Graduates with latin honor title are encouraged to apply (preferably a graduate of Marketing, any Business course or equivalent).
1-5 years of experience in banking operations and selling of different banking products and services.
Open to candidates from the BPO industry – outbound sales/telemarketing campaigns.
1. Should have:
Good understanding of techniques required to generate leads that will aid in customer acquisition.
Good grasp of banking operations and with extensive knowledge of different bank products and services
2. Good communication, writing, and interpersonal skills. 3. Computer literate.
Successful candidates must be amenable to start on FEBRUARY 16, 2019.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases