Accion Labs is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion Labs suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, Dubai and USA.
Opportunities abound when you work @ Accion Labs, a World-Class Software Solutions and Service Provider.

We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.
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Job Summary
Accion Labs Pte Ltd


3 - 8 years




Business Analyst

IT/ Computers - Hardware
Business System Analyst-.NET

Brief Job Description Role Description

Development Role
- Identify and analyze the stakeholders involved in the requirement process; prepare and lead requirement gathering activities
- Gather, analyze and formalize user business processes & requirements; verify & validate the requirements and document them into functional and non functional specifications.
- Perform screen mockup and prototype to confirm requirements, understand the project scope and ensure requirements adhere to project scope.
- Analyze and consider the integration between modules and interfaces with other systems.
- Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.
- Review requirements with stakeholders and seek timely approval, participate in negotiation of out of scope items.
- Develop technical design specification and translate technical design into process/program specification
- Perform code reviews to ensure team members apply best practices, conform to coding standards and meet specification
- Code programs based on best practices and programming guidelines adopted by project.
- Develop and perform automated unit testing; prepare test scenario, test data, capture test result to ensure the quality of the program.
- Track and resolve all reported defects to closure, analyze and identify root cause and ensure fixes are done and tested before rolling out for retest.
- Develop training material and prepare documentation including system and user manual required to support the system Support Role
- Provide post implementation support including production support, user query and change requests.
- Perform workaround and problem resolution. - Analyze and classify issues, queries, user request and perform impact analysis.
- Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues.
- Track all reported request, issues, etc. to closure and within SLA.
- Perform capacity planning, SLA review and regular monitoring to flag out system exception for immediate redress and correction.
- Review, verify & validate fixes are tested correctly before rolling out to production
- Ensure accurate update of configuration items, including hardware, software, documentation, etc.
- Supervision required: Works under general supervision and follows established procedures

Technical Skills Required

Technical qualifications and capabilities include knowledge of one of the following: Language: .NET,MS SQL Server T-SQL

Optional Skills

Further qualifications and capabilities will be an added advantage but not required (one or more of the following):
- Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
- Creative and strong problem solving skills and ability to think out of the box
- Team player with strong communication and interpersonal skills
- Self motivator with positive attitude and high energy
- Customer focused - Proficient in written and spoken English
- Technically competent with ability to pick up new technology
- Good analytical and Design skills
- Good SDLC and ITIL experience
- Strong presentation, persuasive and negotiation skills