Administrative support to Sales / Service department
Generate quotations and perform
Sales order processing
Other ad hoc duties as assigned
Training is provided
Part time job seekers are encourage to apply
Positive work attitude and organization.
Loyalty, trustfulness and ability to work on own initiative and independently
Good command of written and spoken English; Able to speak Mandarin and Bahasa Malaysia is advantages
Candidate must possess at least Sijil Pelajaran Malaysia or above
Applicant should be Malaysia citizens or hold relevant residence status.
Work location: Puchong, Selangor
Air Power Resources is a market leader in design, engineering, installation, sales & service of Compressed Air Systems with offices spanning across Malaysia, Singapore. To achieve our company’s growth objective, we are inviting suitably qualified individuals to take up this challenging career opportunity.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases