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Client Services Executive (Bilingual speaking)

Keywords / Skills : Client Services Executive (Bilingual speaking)

Posted: 2019-10-15

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
15th Oct 2019
Job Ref code
3194
Job Description
Job Description :

Responsibilities

Roles & Responsibility:
  • Deliver excellent customer service and manage the needs of our clients (and business partners) through omni-channels (phone, livechat and email).
  • Provide accurate information and personalize services to clients.
  • Proactive in liaising with various operation teams to resolve issue.


Requirement
  • Good command of English and Mandarin, both spoken and written.
  • Able to work on public holidays and weekends.
  • Possess a diploma or higher.
  • Working experience in a contact centre environment handling inbound call are encouraged to apply.



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