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Keywords / Skills : Client Servicing Director, client relationship management, advertising, design, marketing, digital platforms

Posted: 2019-10-15

Industry
Recruitment/Staffing/RPO
Function
IT
Customer Service/Call Centre/BPO
Advertising/Entertainment/Media
Role
VP Client Servicing
Customer Service Executive
Posted On
15th Oct 2019
Job Ref code
2799
Job Description
Job Description :

Responsibilities
  • Taking a lead in clients marketing and advertising strategies
  • Leading a team to provide the utmost level of client service
  • Liaising with clients at a senior level on a day-to-day basis
  • Promoting the expansion of business with existing clients
  • Working with other senior managers to generate new accounts
  • Completing projects to a specific schedule and within an agreed budget
  • Using your skills to push clients, and the agency, creatively and strategically


Requirement
  • Significant experience in professional client relationship management
  • A background in advertising, design or marketing
  • The ability to plan and strategise at a senior level
  • A persuasive and confident approach to creative projects
  • Excellent written and oral communication skills
  • Effective team management capabilities
  • A keen attention to detail and budgetary restraints
  • Full awareness of creative processes and techniques including digital platforms (is an added advantage)



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