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Clinical Specialist

Keywords / Skills : Clinical, Medical Devices, Healthcare, sonography, Ultrasound

2 - 5 years
Posted: 2018-10-11

Medical Transcription
Other Roles
Posted On
11th Oct 2018
Job Description

• Responsible for effective pre-sale demo plan

• Build relationship & network with users and key decision-makers

• Support post-sale user training, ensuring utilization & maximization of features of equipment

• Support FSS Team in product demo and training

• Provide FSS Team with Clinical Information and Research & Evaluation materials

• Obtain user feedback, monitor & follow up on pending opportunities

• Assist & strategize with FSS team to close deal

• Contribute in market Intelligence and sharing of competitive information

• Continuous update in product knowledge & skills

• Weekly planning & reporting of work schedule and activities including CME

• Proactively organize & provide scheduled customer visit & propose user-training to customers

• Conduct customer satisfaction feedback & survey

• Active participation in trade exhibitions & workshops

• Organize talks and design courses to support the company Education Strategy

• Assist in KOL building

• Any other duties and responsibilities as and when assigned by immediate superior or management

Work Experience & Qualification

• Candidates must possess at least a [Diploma/Degree in Nursing / Medical Ultrasonography] or equivalent

• At least 2-3 years working experience in [Sonography/Ultrasound/ other specific area as appropriate] field or equivalent

• Familiar with Users and the flow of product supply in hospital

• Experienced as clinical educator will be an advantage

• Have a good understand in human anatomy & physiology

• English literate in both written and spoken

• Able to travel outstation or overseas when required

• [Possess own transport]


• Independent worker & self-starter, positive attitude with strong sense of accountability

• Ability to assess, teach and guide users in training sessions and creative in delivery methodology

• Proactively identify and responds quickly to customer needs, constantly deliver on promises

• Possess excellent communication skills both spoken & written and assertive in expressing ideas or opinions

• A positive team member, gives support to colleagues and able to establish network and rapport with colleagues to achieve results

• Good project management and event organizing skills

• Ability to mentor entry level field personnel in product knowledge and basic scanning skills


• Passionate and energized, take initiatives and integrity to support business needs and enhancing individual / team productivity

• Versatile & adaptable to busy travel schedule, weekends & public holidays whenever required

• Willing to learn other type of products in order to reach comprehensive knowledge

• Embrace the idsMed values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship

• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

About Company

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