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Community Executive

Keywords / Skills : online marketing, advertising, public relation, customer service

0 - 1 years
Posted: 2018-07-27

Job Description
COMMUNITY EXECUTIVE

Job Description

Key Roles:
  • Consult, brainstorm and ideate on social and digital content 
  • Create creative content for feeds and spark interest & discussion on various social platforms 
  • Plan and strategise business opportunities in the content field for the brand and company 
  • Act as a frontline brand manager by interacting with customers and fans in real time on various social platforms 
  • Moderate pages on various social platforms, minute-by-minute online conversations by answering questions, offering solutions and mediating conversations 
  • Track, measure and provide advice to further improve on the content strategies for brands 
  • Work as a team with cross-functional team members 
  • Have a knack for research, a sharp wit and a willingness to work during nonstandard business hours 
  • Identify, Share and Drive best practices 
  • Uphold the highest level of confidentiality in regards to brand insights & findings 
  • HTML or CSS knowledge is an added advantage. Prior experience in customer service, advertising, public relations or online marketing is preferred. 


Job Requirement:
  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Mass Communications or equivalent. 
  • Have excellent verbal & writing skills in English & Bahasa Malaysia 
  • Proficient in utilising social/digital insights to better create relevant and engaging content on all social/digital platforms 
  • Results focused, with a strong commercial acumen, self-motivated and driven to take initiative 
  • Highly organized, with excellent time-management skills who can respond positively to changing priorities 
  • Enthusiastic, proactive individual with a "can do attitude" who can work at all levels with a high level of attention to detail 
  • Works to a high standard and has inquisitive nature, with a desire to learn 
  • We offer the right candidate an attractive salary & benefits package that commensurate with qualification and experience. 



Benefits include:
  • Monthly breakfast allowance and team dinner, 
  • Monthly transport and mobile phone allowance, 
  • Yearly performance bonus and company trip, 
  • Project incentives and rewards. 
  • Interested applicants please submit your resume with expected salary to: 
  • hr@poccadotmedia.com 
  • For more information go to our website www.poccadotmedia.com 


COMPANY PROFILE

At Pocca Dot Media, we take pride in teaming up with our clients to build an exciting and engaging social media presence for their brands and businesses.

We believe there is more to it than understanding our clients’ unique objectives and bringing plans to fruition.

The world of social media is constantly changing and we aim to bring our clients new insights, new solutions, and new ways to make meaningful connections with their fans, customers and social advocates.



About Company

At Pocca Dot Media, we take pride in teaming up with our clients to build an exciting and engaging social media presence for their brands and businesses.
We believe there is more to it than understanding our clients’ unique objectives and bringing plans to fruition.
The world of social media is constantly changing and we aim to bring our clients new insights, new solutions, and new ways to make meaningful connections with their fans, customers and social advocates.
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