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Industry
Recruitment/Staffing/RPO
Function
IT
Role
Software Engineer/Programmer
Posted On
29th Aug 2019
Job Ref code
4086432
Job Description
Job Description :

Are you passionate about engaging with customers? If yes, come and apply with us, as we are actively seeking for people who are customer-oriented, love to help others, and actively seeking for a place to improve themselves to be better in the future.

Job descriptions:
  • Responsible in assisting customers by handling massive incoming calls from international market.
  • Ensure to achieve first call resolution for every calls.
  • Provide a world class customer service to every customers enquiries, requests or complaints.
  • Involve with other ad-hoc task as and when required.


Responsibilities:
  • SPM, Diploma or Degree in any field.
  • Minimum 1- 2 years working experience in contact centre / call centre / customer service field.
  • Fresh Degree and/or Master's graduates with passion in Customer Service field are encouraged to apply.
  • Excellent command in English and Bahasa Malaysia, both written and spoken.
  • Proficiency in Mandarin language will be an added advantage, as you will be required to communicate with Mandarin speaking customers.
  • Able to handle stress, work under pressure and customer oriented.
  • Flexible to work on rotational shift hour, weekends, and/or Public Holidays.

All qualified candidates, kindly contact us at 03-2161 2121 for more details. Only shortlisted applicants will be contacted for an interview session.

WALK-IN INTERVIEW SESSIONS:
Monday - Friday (excluding weekends and Public Holidays)
9:00 am - 4:00 pm

Dress code: Formal Attire

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd (HQ)
(Formerly known as Intelek Talent Solutions Sdn Bhd)
Suite 4.01, 4th Floor, Wisma MCA, 163
Jalan Ampang, 50450 Kuala Lumpur.Kindly bring along below documents on the interview day:
1. Updated resume
2. SPM and above - Education certificates & transcript (Original & Photocopy)
3. Passport photograph - 1 copy
4. I/C - Original & Photocopy
5. Latest 3 months payslip
6. Letter Offer / Acceptance Resignation Letter - current & previous employment

About Company

Since 1999, Intelek has evolved from being a small talent management solutions provider, to becoming one of the fastest growing recruitment and human resource solutions provider in the country. Our range of expertise encompasses permanent, contractual & temporary staffing, executive search & placement and payroll administration. Intelek serves a wide range of clients in supporting their excellent business through our innovative services and a team of dynamic and vibrant recruitment consultants. We transform job seekers to career seekers turning dreams into reality. We strive to seek the best in people and amplify their excellence.
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