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Content Developer (eLearning)

Keywords / Skills : e-learning, content development

2 - 5 years
Posted: 2019-09-11

IT/Computers - Software
Software Engineer/Programmer
Posted On
11th Sep 2019
Job Description
➢ Determines and recommends the most appropriate training strategy and selects the appropriate media to be used ➢ Conducts project scoping and training needs analysis to identify knowledge, skill, or attitude gaps that can be addressed by training. 
➢ Identifies and writes business, performance, and learning objectives. 
➢ Designs the instructor-led and online training programs based on the identified objectives. This includes mapping out the content outline as well as determining the soundest instructional methodologies to employ. 
➢ Conducts extensive research and synthes information from various sources. 
➢ Works closely with the subject matter experts (SMEs) to ensure accuracy of content. 
➢ Develops facilitator’s guides, participant’s guide, job aids, PowerPoint presentation and other training materials needed for instructor-led courses. 
➢ Designs and develops objective tests and skill tests.
➢ Plans and executes training evaluation methods to measure job transfer. 
➢ Initiates and participates in review sessions with the Content Development Manager and the client. 
➢ Revises the training program based on feedback and recommendations. 
➢ Conducts train-the-trainer sessions to ensure consistency of training methodologies. 
➢ Facilitates training sessions as needed.

➢ Develops highly-interactive and gamified elearning courses for desktops and mobile devices that meet the latest instructional design concepts and standards. 
➢ Develops the storyboard that will be the basis for the elearning prototype. 
➢ Design the look-and-feel, user interface, and learner interactions of elearning courses. 
➢ Creates animations, navigation schemes and multimedia content. 
➢ Conducts user acceptability tests. 
➢ Publishes online courses using the SCORM (Sharable Content Object Reference Model) and Non-SCORM standard.

Work Experience
➢ At least 2 years experience in designing and developing learning materials preferably in a BPO setting 
➢ Have managed related tasks and projects in a Training context 

Skills Requirement
➢ Excellent written and verbal communication skills 
➢ Proficient in MS Office 2007 or later 
➢ Proficient in eLearning authoring tools such as Adobe Captivate and Articulate Storyline 
➢ Working experience with an LMS preferred 
➢ Knowledge of image manipulation and audio-video editing preferred

Other Qualifications
➢ Must have a professional portfolio of published work 
➢ Must be familiar with the latest trends and research in learning and development and instructional design 
➢ Flexible, could adapt to changes in plans rapidly and effectively. Has high attention to detail, can easily adjust to immediate plan modifications. 
➢ Open to feedback and criticism 
➢ Sensitive to deadlines and must be willing to work long hours and commit to delivery time 
➢ Should have a strong desire to be part of a fast-paced, results-oriented culture.

About Company

Quess, India’s leading business services provider was established in 2007. Headquartered in Bengaluru, the company serves over 1300+ customers across 8 countries. Its presence pans across 4 segments namely, Global Technology Solutions, People & Services, Integrated Facilities Management and Industrial.

Asset Management.
Quess is committed to providing a world-class customer experience while continuously working towards creating better lives. With revenues of about Rs. 34,424 million [For year ended 31st March 2016], Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015), multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.

Offering services across 4 verticals
• Global Technology Solutions
• People Services & Logistics
• Integrated Facilities Management
• Industrial Asset Management
• 7 ISO certified lines of businesses
• Pan India Presence of 47 offices across 26 cities
• Operating in 8 countries: USA, Canada, Srilanka, UAE, India, Malaysia, Philippines and Singapore
• Powered by more than 1,27,000 employees servicing 1300+ clients
• 9 successful acquisitions in the last 8 years

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