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Content Review analayst

Keywords / Skills : Arabic, Arabic Speaking, spouse visa, Arabic Language Expert, Malaysia, kuala lumpur

0 - 4 years
Posted: 2019-08-30

Nationality
Malaysia
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Other Customer Service - content reviewer
Posted On
30th Aug 2019
Job Description
DUTIES AND RESPONSIBILITIES:

• Responsible for review of content and ad policies and addresses issues assigned to them.

• Required to tend to more complex content review and analysis requirements and function as content specialists who are adept at responding to critical client requests or queries.

• Accountable for closing escalated customer inquiries regarding ad and content review



About Company

A USD 400+ million Group, attracted investment from USD 37 (as on 30th Sept’14) – Canadian Multinational, Fairfax Financial Holding Group. It was founded in 2007, now also operating in 8 countries: USA, Canada, Sri Lanka, UAE, India, Malaysia, Philippines and Singapore with employee strength of about 100,000 servicing over 1500 clients.
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