Roles & Responsibilities :
• Accountable for the success and quality of the process
• Ensures that the process is followed correctly in Service Operations
• Approves management reporting and tool requirements
• Help improve the defined processes as we create more automation and gather information
• Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
• Ready to work in 24/7 shift environment and work on violent content
• Experience into Digital Spacing, Content review, Experience with social networking (or similar programs), Internet Savvy.
Mandarin/Chinese/Thai language proficiency is required to liaise with Mandarin/Chinese/Thai speaking stakeholders and to read Mandarin/Chinese/Thai documents"
Kindly share your CV to Dolly.firstname.lastname@example.org