Content Review Analyst - Language specialist

Job Description

Roles & Responsibilities:

• Accountable for the success and quality of the process

• Ensures that the process is followed correctly in Service Operations

• Help improve the defined processes as we create more automation and gather information

• Ability to learn to work with customer internal tools

• Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines


Requirements:

At least 6 months of work experience in digital space

These incumbent/candidate who joins us will be supporting Arabic markets that would include the Arabic countries where Arabic languages are spoken.

Documentation support & research• Basic project skills

• MS Office skills

• Excel (functions, pivots, data analysis)

• Strong attention to detail

• High analytical and research skills

• Data entry experience

• Quick learning and understanding of complex processes

• Experience with social networking (or similar programs)

• Internet Savvy

• Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision

• Good Analytical & Coordination skills are essential.

• Good interpersonal and communication skills

*These incumbent/candidate who joins us will be supporting markets that would include the countries where Thai languages are spoken.

Job Summary

  • Kuala Lumpur
  • Malaysia
  • 1 - 5 years
  • Customer Support, Arabic Speaking, Customer Support Executive, Content Reviewing, WEB, Internet, Website, eCommerce, Language Expert, digital space
  • Bachelors/ Degree
  • IT,Customer Service/Call Centre/BPO
  • Customer Service Executive
  • Social Media
  • Cognizant is hiring for content Review Analyst - Language specialist Work Location: Intermark, Jalan Tun Razak, Malaysia Experience: 6 Months to 5 years
  • 25th Sep 2019

About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Recruiter(s)

Cognizant Technology Solutions Singapore Executive - HR Cognizant Technology Solutions Asia Pacific Pte. Ltd

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Shirley Lee Senior Ececutive - Recruitment Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Murex, Calypso, JDE Finance Consulting, Java, Cognos

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Rena Abe Head of Talent Acquisition, Japan Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Japanese bilingual

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Joshua HR Recruiter Cognizant Technology Solutions Asia Pacific Pte. Ltd

Skills I hire for: Java, Dotnet, Business Analyst, Business Intelligence, LIMS, SAP, FICO, ABAP, Production Planning

Followers: 566 | Active Jobs: 37