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CRM Specialist

Keywords / Skills : PHP, Java, SQL, HTML, CSS, EDM, landing pages, database,

2 - 8 years
Posted: 2019-06-17

Nationality
Malaysia
Industry
ITES/BPO
Function
IT
Role
Software Engineer/Programmer
ERP/CRM - Support Engineer
Posted On
17th Jun 2019
Job Description
Responsibilities:

• Analyse customer information within the CRM database and tools

• Refine and prepare HTML based marketing content for delivery

• Prepare CSS and email related content based on direction from the retention and acquisition departments

• Configuration, implementation, and customization of Marketing Automation tools and Email Marketing tools

• Optimize SQL queries, indexes and tables to achieve better CRM delivery performance

• Support and consult on new automated marketing efforts

• Develop and implement best practices in automated retention and lifecycle management

• Develop customized promotion web pages and landing pages

• Collaborate with cross functional teams – including designers, developers from other teams

• Assist in UAT and training as relevant

Requirements:

• Have a minimum of 2 years web development experience

• Experience with developing customer communications – ie., EDM, landing pages, database

• Some back-end coding knowledge required

• Knowledge of other coding languages is a plus – PHP, Java, SQL, HTML, CSS

• Preferrably with experience in programming, managing, customizing and launching campaigns and reporting on relevant Marketing Automation platforms

• Familiarity with version control systems (eg. git)



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AP Prospects Executive Sdn Bhd
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Prospects Enterprises
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