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Customer Service Executive

Keywords / Skills : IT skills

0 - 1 years
Posted: 2019-06-11

Nationality
Malaysia
Industry
ITES/BPO
Function
IT
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
Diploma
Salary
4000 - 4000 MYR
Posted On
11th Jun 2019
Job Description
  • Answer calls and respond to emails for any customer's enquiries and complaints.
  • Research required information using available resources.
  • Provide customers with product and service information. 
  • Enter new customer information info system. 
  • Update existing customer information. 
  • Process orders, forms, and applications.
  • Identifies opportunities to improve the customer experience to key customers.
  • Keep customers informed throughout the contact management process. 

Key Skill(s)

About Company

Bestinet is an IT company capable of delivering technologically innovative, client-centric and comprehensive enterprise solutions including cross-border IT solutions, applications and infrastructure setup for Government and private sector clientele.

We at Bestinet is constantly strive to undertake complex challenges and transform them into simple, streamlined and intuitive applications. Our global expertise and regional ingenuity allow us to think ahead of the curve in delivering customer-specific, demanding solutions to our clients.

Since our inception in 2008, we have continuously been involved in conceptualizing, developing and integrating end-to-end IT solutions for a wide variety of clientele. We are committed in our endeavour to deliver and exceed our clients’ needs and expectations.

Our clients benefit from our near compulsive yearning to be at the leading-edge of new technologies and innovations. We strive to be quick to adapt the latest techniques and emulate current user trends, ensuring our clients enjoy only the best possible solutions. Clients are also treated as strategic partners, where they are involved in the decision-making process every step of the way.

Our management team comprise of a team of distinguished individuals who have vast experience across various sectors and industries, and are well respected in their various fields.

Our technology team is made up of a dedicated group of people with an outstanding variety of domain and technology skill sets, driven by high levels of professionalism and passion.

For Bestinet, the best is yet to come. Our journey has just begun. We believe the future holds many opportunities and successes for us, and we truly believe that smart collaborative partnerships are a key contributor for continued success.
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