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Customer Service Executive cum Sales Support

2 - 2 years
Posted: 2018-11-04

Industry
Recruitment/Staffing/RPO
Function
Manufacturing/ Engineering/ R&D
Role
Technician
Posted On
4th Nov 2018
Job Ref code
3791255
Job Description

Our client is a MNC company in FMCG industry located in Ara Damansara looking for dynamic and result oriented candidate to fill their current job opening.

Responsibilities
Reporting to Assistant Customer Service Manager, you are responsible to build and enhance strong relationships with customers. You will act as a central point of contact for all external customers, not only provide normal day-to-day customer service but also fully responsible for delivering world class service standards.
  • Proactively establishing lines of communication with internal and external customers
  • Directly manage run-rate orders and be responsible to develop, establish and secure strong customer relationships with key customers
  • Responsible for the preparation of financial analysis, data generation, product ordering information etc
  • Coordinate and manage order fulfillment issue to ensure completeness plus timeliness of shipment arrangement
  • Provide sales administrative support to sales team
  • Act as a first contact point for customer complaints, issues, resolve issues related to order, shipment and delivery
  • Handle any adhoc assignment from the superior


Requirements
  • Diploma or Degree 2 years relevant experience
  • SPM with 4 years relevant experience to the job can be considered
  • Good command of English and Mandarin as liaison with China counterparts is required.
  • Experience in using integrated system to process sales transaction is a must
  • Able to work under pressure.
  • Well-versed in Microsoft Office Applications; SAP knowledge would be an advantage

Interested candidates are invited to apply online or email at [email protected] (/cdn-cgi/l/email-protection)
Only shortlisted candidates will be notified

About Company

It is Asia Recruit's (www.asiarecruit.com.my) vision to enrich people's lives through a better employment opportunities and to provide companies with quality HR consultancy and solutions that help them to get the right candidate, increase productivity, improve efficiency and manage the bottom line. As a licensed recruitment agency in Selangor, Melaka and Johor, with license no: JTK 1867, JTK 2467 & JTK 2623 and Endorsan 775, under the Ministry of Human Resources, Malaysia, we represent our clients, locally and internationally from small to large multinational organisations from various industries such as oil and gas, manufacturing, call centre, telecommunication, healthcare, technology, FMCG and many more with specialisation in the areas of human resources, accounting, customer service, engineering, IT, administration, sales, marketing, etc. For more job listing from our companies, please visit http://www.jobstreet.com.my/career/asiarecruit.htm.
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