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Customer Service Executive

Keywords / Skills : Customer Service, Customer Care, Customer Service Executive, Customer Care Executive

1 - 4 years
Posted: 2019-06-12

Job Description
Execute lead generation / Mining from different sites aligned from list provided by client
• Get in touch with the lead contact and encourages the supplier to get the experiences/tours online into Viator/
• Express the benefits of using Viator/TripAdvisor, and partner sites (like Groupon, Lonely Planet), in order to have the supplier list his tours;
• Leading / assisting the supplier on the whole step by step activation process
• Discuss and overcome lead objections;
• Negotiate and troubleshoot as necessary in order to satisfy the supplier need and close the sale;
• Assist suppliers with problems that might occur;
• Provide post-sales support and work across departments to provide seamless resolution;
• Deliver exceptional Sales service by meeting and exceeding customers’ expectations;


About Company

Nityo Infotech Corporation is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 11 countries with 16 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellencefor PeopleSoft technologies in their offshore devolpment centers in Singapore & India. Visit us @ www.nityo.com to know more about us.....
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