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Customer service executive

Keywords / Skills : Customer service executive", "customer care executive", "CSR", "Call centre", "contact center", "voice support", "voice process", "inbound calls", "CSE", "Front end support", "customer service representative"

0 - 5 years
Posted: 2019-08-20

Job Description

• Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.

• Provide customer support using the English and Mandarin language via phone or email.

• Resolve customer queries efficiently and escalate problems promptly.

• Ensure necessary and appropriate follow up actions are taken

Language: Mandarin and English languages (Read/Write/Speak)is must

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