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Customer service - indonesian speaker

Keywords / Skills : Customer Support, Customer Service, Customer Care, Customer Support Executive

Selangor
1 - 8 years
Posted: 2019-01-19
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Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
School Certificate
N or O-Level
Posted On
19th Jan 2019
Job Description
• Customer service by telephone, mail and chat.

• Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex    queries to the next level for resolution.

• Have the ability to deliver quality work in a fast paced environment.

• Understand client policies and guidelines.

• Attend and solve doubts complaints and comments to users/customers.

• Ability to perform different tasks at once.

• Flexible to work in shifts


Key Skill(s)
Customer SupportCustomer ServiceCustomer CareCustomer Support Executive
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About Company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Tech Mahindra is amongst the Fab 50 companies in ASIA (Forbes 2016 list). Tech Mahindra is ranked 15th on the Forbes Digital 100 list, which ranks the top 100 public companies that are shaping the digital economy. Tech Mahindra is the highest-ranked non-US company on the list. In 2018, we also made it to Forbes Asia Fab 50 list as well.
Tech Mahindra offers a fast-paced career with global exposure to best business practices and a chance to be at the forefront of cutting-edge technologies. If passion to achieve is what drives you, then Tech M is the place to be!!
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