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Customer Service - Japanese Speaker

Keywords / Skills : Customer Service, Korean speaker

1 - 11 years
Posted: 2019-05-28

Customer Service/Call Centre/BPO
Customer Service Executive
6000 - 8000 MYR
Posted On
28th May 2019
Job Description
 Customer service by telephone, mail and chat.  Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.  Have the ability to deliver quality work in a fast paced environment.  Understand client policies and guidelines.  Attend and solve doubts complaints and comments to users/customers.  Ability to perform different tasks at once.  Flexible to work in shifts.

About Company

About Tech Mahindra – Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Tech Mahindra is amongst the Fab 50 companies in ASIA (Forbes 2016 list). Tech Mahindra is ranked 15th on the Forbes Digital 100 list, which ranks the top 100 public companies that are shaping the digital economy. Tech Mahindra is the highest-ranked non-US company on the list. In 2018, we also made it to Forbes Asia Fab 50 list as well.
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