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Customer Service - Japanese Speaker

Keywords / Skills : Content Writer, Customer Service, Japanese Language, Japanese speaker

1 - 6 years
Posted: 2019-01-08

Nationality
Japan
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
School Certificate
N or O-Level
Posted On
8th Jan 2019
Job Description
 Primarily responsible for basic review of content and Ad policies and addresses issues assigned to them via the ticketing systems, via Chat or Email channels.

 Accountable for reviewing Ads and Content, troubleshoot issues per process specifications, perform policy review of tagged content for compliance to preset standards.

 Attend and solve doubts complaints and comments to users/customers.

 Ability to perform different tasks at once.

 Candidate should be ready to work in rotational shifts



About Company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Tech Mahindra is amongst the Fab 50 companies in ASIA (Forbes 2016 list). Tech Mahindra is ranked 15th on the Forbes Digital 100 list, which ranks the top 100 public companies that are shaping the digital economy. Tech Mahindra is the highest-ranked non-US company on the list. In 2018, we also made it to Forbes Asia Fab 50 list as well.
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