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Customer Service

Keywords / Skills : Customer Support, Customer Service, Customer Care, Customer Support Executive, Customer Care Executive

Selangor
0 - 5 years
Posted: 2019-06-12
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Nationality
Malaysia
Industry
Customer Service
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
12th Jun 2019
Job Description
Position : Customer Service Representative
Salary : 2000 Basic + 400 Shift Allowance + 500 KPI +100 compliment +10 OT per hour

About Job:

Roles and Responsibilities:

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.


Key Skill(s)
Customer SupportCustomer ServiceCustomer CareCustomer Support ExecutiveCustomer Care Executive
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About Company

Nityo Infotech Corporation is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 11 countries with 16 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellencefor PeopleSoft technologies in their offshore devolpment centers in Singapore & India. Visit us @ www.nityo.com to know more about us.....
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