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customer service representative CSR Customer Support Customer Suppo
Sorry, This job is expired.
customer service representative CSR Customer Support Customer Suppo
Company Name Confidential
Keywords / Skills :
Customer Support, Customer Service, Customer Support Executive, Customer Care Executive, CSR, Customer Support Executive, Customer service executive, Customercare executive, Customer support officer, Customer service representative, Customer Support Representa
Selangor
,
Other - Malaysia
0 - 3 years
Posted:
2019-03-28
Nationality
Malaysia
Industry
•
Customer Service
•
ITES/BPO
•
KPO/Research/Analytics
Function
Sales/Business Development
Role
•
Telesales
•
Fresh Graduate
Salary
500 - 2000 MYR
Posted On
28th Mar 2019
Job Description
key Responsibilities :
Customer Service Representative
attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Key Skill(s)
Customer Support
Customer Service
Customer Support Executive
Customer Care Executive
CSR
Customer service executive
Customercare executive
Customer support officer
Customer service representative
Customer Support Representa
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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