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customer service representative

Keywords / Skills : customer service representative, CSR Voice, Inbound And Outbound, Customer Service Associate, CSR, Customer Service Executive, Customer Care

1 - 3 years
Posted: 2019-02-01

Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Other Customer Service
Education
Bachelors
Degree
Posted On
1st Feb 2019
Job Description
Responsibilities:

Provide customer service for our clients in a professional and courteous manner

Responds to customer inquiries and complaints by following techniques provided

Inform customers about services available and assess customer needs



About Company

Emerio, an NTT Communications company, is a leading IT / BPO solutions and services organization with deep roots in South East Asia.

We provide a suite of solutions and IT / BPO services for Banking, Insurance, Telecommunications, Utilities, Education, Government, Hospitality and Social Services verticals. We have been consistently delivering high quality services with our in-country and right-shored teams of domain and technology experts for more than 19 years.

Combining NTT Communications’ world-class capabilities in networks, data centers, hosting, cloud, and managed security services with Emerio's process and technology expertise in IT applications, IT Infrastructure, BPO and Consulting Services, we offer comprehensive, tailor-made, scalable and secure solutions to our clients.

Our long-term approach to client relationships embodies reliability, efficiency and adaptability.
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