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Customer Support -Mandarin speaker

Keywords / Skills : "Mandarin", "Chinese", "Customer support"

1 - 6 years
Posted: 2018-12-05

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Other Customer Service
Posted On
5th Dec 2018
Job Description
• Customer service by telephone, mail and chat.

• Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.

• Have the ability to deliver quality work in a fast paced environment.

• Understand client policies and guidelines.

• Attend and solve doubts complaints and comments to users/customers.

• Ability to perform different tasks at once


About Company

Tech Mahindra


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